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To our valued customers and partners,
Sun Chain Trading Co., Ltd. is committed to maintaining the highest standards of quality control. To ensure a consistent and reliable experience for all users, we have officially issued our General Product Statement effective March 26, 2026.
Key Highlights:
Quality Assurance: All products undergo rigorous internal inspection covering surface condition, functional performance, and structural integrity prior to shipment.
Warranty Period: Unless otherwise agreed in writing, a minimum warranty period of twelve (12) months from the date of shipment is provided.
Issue Resolution: In the event of a confirmed quality issue, Sun Chain may, at its discretion, provide resolutions including replacement or repair.
For full details regarding our liability limits and exclusions (such as improper installation or normal wear and tear), please refer to the official document attached below.